Several subscription services or databases available to Clarendon Hills library cardholders require a PIN (Personal Identification Number) at login. This PIN is also used in the SWAN online catalog to access your My Account to request items, renew items and pay fines.
Learn more about using your My Account..


If you do not know what your PIN is and you have an email address on file with the library:

Try the last 4 digits of your phone number as your PIN.  If that does not work, you can go to the SWAN Online Catalog and click the My Account link on the top right of the search page. Then click the Forgot My PIN link on the login page and enter your library barcode number. An email will be sent to you containing a link to create a PIN.

If you do not know what your PIN is and you DO NOT have an email address listed in your library account:

Try the last 4 digits of your phone number as your PIN.  If that does not work, please contact the library at 630-323-8188 and a staff member can assist you in setting up a PIN.