You can view your checkouts, holds, and any fines you may have by logging in to your My Account. Also, when logged in to your My Account, you can renew your library items, place holds on library materials, create lists of items you might want to check out in the future, and pay any fines/fees with a credit card.

To access your My Account, you will need:

  • library card barcode number
  • your SWAN Personal Identification Number (PIN)
    • Your default PIN should be the last 4 digits of your phone number. If that does not work, please call the library at 630-323-8188 to verify your PIN.

Viewing Checkouts, Holds and Fines

Click on the My Account link on the top right of the SWAN Catalog screen and login. Once you have logged in, you should see your library account information broken down into 4 tabs: Personal Information, Checkouts, Holds and Fines.  Click on the appropriate tab to see the information related to that topic.

To renew items through your My Account:

  • Clarendon Hills Public Library participates in Automatic Renewal. Please review the Renew Materials page for details.

To place holds using your My Account:

  • Go to the SWAN Catalog and login to your My Account.
  • Search for the item you are interested in.
  • After finding the item, click on the Place Hold button on the right side of the item’s record. 
  • A window will pop up letting you choose what library you would like to pick your item up at (the default is CHPL).
  • Once you have chosen your pickup location, click on the Place Hold button in the pop-up window.
  • You should see a Success message in the pop-up window if your hold has successfully been placed.
  • Then click OK and the pop-up window will go away.

To create a list of items you are interested in checking out in the future:

  • Go to the SWAN Catalog and login to your My Account.
  • Then click on the My Lists link at the top right of the SWAN Catalog screen.
  • Click the Add List icon (it looks like a notebook with a + sign).
  • Give the list you are creating a name.
  • Click the Create button.
  • To add items to your list:
    • Login to your My Account and search the catalog.
    • When you find an item you want added to a list, click the box to the left of its title.
    • Click the Select an Action drop down at the top of the search results.
    • Select Add to My Lists.
    • Select the list to which you want to add the item.
    • Click the Add button.

To pay fines through My Account:

  • Go to the SWAN Catalog and login to your My Account.
  • Your account information should appear.  Click on the Fines tab.
  • Click on the red button at the end of the list of fines/fees owed that says Pay Clarendon Hills via Credit Card.
  • Fill in your credit card information and submit.